Well, remember that sweet purse coupon deal I told you about two weeks ago? And then I came back to tell you it was not so sweet, that I had misunderstood the promotion?
Well. I am here to say, there is still good customer service in this world.
Apparently, I was not the only one disappointed at the coupon turning out to be too-good-too-be-true. Handbags.com must have gotten a lot of negative feedback. And you know what they did with it? They turned around and made it right. I received this email not two days later…
Dear TRINA,Thank you so much for your patience and understanding. Launching a new website is always a fun and challenging time, and there are always a few hiccups along the way.We appreciate you taking the time to provide us feedback, which helps us improve upon our customer experience. We apologize for the confusion regarding our Invite a Friend promotion, and understand your frustration.We have resolved this issue for any affected customers, and have included a new coupon code(s) that will correctly apply the discount of $25 off a purchase of $25.01. As a way of apology, the original code you’d received will still remain valid, and we hope that you will use it for a future purchase with us.Thank you for being a loyal Handbags.com customer and participating in the launch of our exciting new website.Sincerely,The Handbags.com Team
Can you imagine how excited I was! I could afford to use my coupon now! So, off I went, and ordered my much needed, much coveted new, purple, Fossil wallet after all. Oh, and a pair of $26 earrings which I got for just $1 with another one of my coupons.
I waited to update you till my purchases actually arrived in the mail. They came yesterday – it was like Christmas! I LOVE my new earrings, and the wallet is scrumptious.
But then, before I posted about this great deal again, I called the company and got the full scoop. They are no longer offering the same coupon ($25 of a $25.01 or more purchase) but you can still get $25 off if you spend $50 or more. So, it’s not the same awesome deal it was, but if you’ve got some burn money and want a new purse, wallet or accessorize (they have hats and jewelry, too!), then Handbags.com is the place to go!
So, you see how much I love you all? I did all that homework so I could make sure that what I share with you on the blog is all good.
Sign up at Handbags.com today and then share the site with your friends. For every three people that sign up under you, you get a $25 coupon, valid for use on any purchase over $50. Hurry – the promotion ends October 31st!
Now I’m off to go move my cards and change and tiny scraps of important paper over from my lousy, falling-apart, too-small wallet to my shiny-brand-new one…thus the title of this post. 😉